How to Update Your Organization Bank Account Information

Complete the Bank Account Change form. 

  • Remember to attach one required supporting document.*

*Required Documentation: We cannot change your bank account information without a valid supporting document. Submit one of the options below.

  • Voided Check: A pre-printed, voided check with your organization’s name and address.
  • Bank Letter: A letter provided by your bank with your organization’s name, routing number, and account number. If you don’t have a voided check, request a bank letter from your bank.

After receiving all required information, we can process your request. Your new bank account information will be active within 3-5 business days.

Note: For your privacy and security, we will never ask you to send bank account or card information through email or our chat feature, unless we've specifically discussed it with you on the phone. If someone is asking you to send that information, please send us a separate email to verify the request before sending any information.

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