Although givers can access their giving history any time, your team may still get requests for a previous gift receipt to be re-sent or printed. 

Here’s how! 

  1. Navigate to your manager dashboard. Hover your cursor over Reports, then click on Transactions
  2. Locate the specific gift requested. Read more about searching for a transaction here.
  3. Click on the Action button, then, click Print Receipt or Resend Receipt* from the dropdown menu. 

*When you click on Resend Receipt we’ll pre-populate the Send field with the giver’s email address. You can certainly enter a different email address if needed!

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